Tax Error When Adding Line To Purchase Order Created Prior To Ebtax Implementation (Doc ID 2390942.1)

Last updated on NOVEMBER 07, 2024

Applies to:

Symptoms

When we are submitting the approve of PO (revision) the error occurs
 
ERROR
Tax Calculation : The system could not determine a valid Recovery Rate for the Tax Regime XXXXXXXX, Content Owner XXXXXXXX, Tax XXXXXXXX, Recovery Type XXXXXXXX and Recovery Rate Code XXXXXXXX.
Please contact your Tax Administrator to ensure that a valid Recovery Rate is defined for this Regime, Content Owner, Tax, Recovery Type and Recovery Rate Code.


STEPS

The issue can be reproduced at will with the following steps:
1. Log into EBS > Purchasing Responsibility
2. Go to Purchase Order form and query specific PO
3. Submit for approval

Changes

Issue happens for old approved PO's and when revision is done.
There are three lines on the PO
Line # 1 and # 2 are already approved.
Only line #3 is newly added.
But tax error appears for all the three lines, tax is not applicable on the first two lines. 

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.