How to Default Ship To Contact Based On Sold To Contact?
(Doc ID 2391276.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.
We have a scenario where we are using the add customer in Quick order organizer to create an address and a contact. When we click on OK, the contact gets defaulted as the Customer contact ( sold to contact). Business expectation is to default it as the ship to contact.
We created a defaulting rule on the Ship to contact with the condition of always default with Same record as Contact.
However, this defaulting rule does not work.
How to resolve?
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