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The Service Contracts Authoring Form Allows Users to Update the End Date of Expired Lines and Sublines (Doc ID 2391777.1)

Last updated on JULY 23, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

The Service Contracts authoring form is allowing users to Open an Active or Expired contract for update and to change the End Dates of Expired Lines and Sublines. However, it does not make these lines Active. Running the Contracts Status Change by Contract also does not change the Expired lines to Active.

Cause

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In this Document
Symptoms
Cause
Solution
References


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