Canadian Year End Employee T4 PDF Error 2 EE APP-PAY-06882 Assertion Failure Detected Location Pyjavacom:2

(Doc ID 2392552.1)

Last updated on APRIL 28, 2018

Applies to:

Oracle HRMS (Canada) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Canadian Payroll Reports

When attempting to Submit the Year End Employee T4 PDF for two employees the following error occurs.

ERROR
-----------------------
message text = Error ORA-01403: no data found ORA-06512: at "APPS.PAY_CORE_FILES", line 622 ORA-06512: at line 1
 has occurred in table pay_core_files.close_file at location 1619

Cause:        an oracle error has occurred.  The failure was reported on the message level = F,F payroll_id text = 0 source_id text = 8,10186369
line_text = 30, Error ORA-01403: no data found line_text = 45, ORA-06512: at "APPS.PAY_CORE_FILES", line 622 line_text = 20, ORA-06512: at line 1
line_text = 65,  has occurred in table pay_core_files.close_file at location 1619 line_text = 0, line_text = 74, Cause:        an oracle error has occurred.  The failure was reported on Out } pyxipmt In  { pylogpop Out } pylogpop HR_6882_HRPROC_ASSERT LOCATION pyjavacom:2

APP-PAY-06882: Assertion failure detected at location pyjavacom:2.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Submit the Year End Pre Processor (YEPP) for the Government Reporting Entity (GRE)

2. Check the log file of the YEPP (no error)

3. Submit the Single Request of >  T-4 PDF for individual employee

4. Observe the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit the T-4 PDF for two employees with a legislative deadline of February 28

Cause

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