Monitoring Services: Duplicate Retro Assignments with Retro_assignment_action_id Null (Doc ID 2393992.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Symptoms

This issue is handled via Monitoring Services.

The basic concept of Monitoring Service is the ability to define and periodically look for events (faults, issues, availability) in customer instances and, as needed, when an event occurs, create / update a Service Request with a well-defined problem statement, the diagnostics collected and steps defined for the engineer to easily solve the issue.

Cause

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