Inactive Customer Relationship Error While Generating Invoice

(Doc ID 2394906.1)

Last updated on MAY 13, 2018

Applies to:

Oracle Project Billing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Invoices

When attempting to generate an invoice against a Project,
the following error occurs.

WARNING
-----------------------
The status for the ship to customer relationship in Oracle Receivables is inactive


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Projects Responsibility
2. Submit Request PRC: Generate Invoice for a Single Project
3. Verify the Output for successful Invoice Generation

Cause

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