Inactive Customer Relationship Error While Generating Invoice
(Doc ID 2394906.1)
Last updated on OCTOBER 10, 2022
Applies to:
Oracle Project Billing - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Invoices
When attempting to generate an invoice against a Project,
the following error occurs.
WARNING
-----------------------
The status for the ship to customer relationship in Oracle Receivables is inactive
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Projects Responsibility
2. Submit Request PRC: Generate Invoice for a Single Project
3. Verify the Output for successful Invoice Generation
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |