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Inactive Customer Relationship Error While Generating Invoice (Doc ID 2394906.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Project Billing - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Invoices

When attempting to generate an invoice against a Project,
the following error occurs.

The status for the ship to customer relationship in Oracle Receivables is inactive

The issue can be reproduced at will with the following steps:
1. Go to Projects Responsibility
2. Submit Request PRC: Generate Invoice for a Single Project
3. Verify the Output for successful Invoice Generation


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