Customer Master - Customer Active Accounts Are Not Showing Up In The Customer File When Search

(Doc ID 2396206.1)

Last updated on MAY 21, 2018

Applies to:

Oracle Receivables - Version 11.5.10.0 and later
Oracle Trading Community - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

There are account(s) that can not be found searching by either Party or Account name/number or attributes.
There is a number of accounts that do not display.

When SQL query is run the accounts are listed and have an active 'A' status.

 

Solution

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