Receipt form Debit Authorization LOV shows the error :FRM-41830: List Of Values Contains No Entries
(Doc ID 2396980.1)
Last updated on JUNE 07, 2024
Applies to:
Oracle Payments - Version 12.2.6 and laterOracle Receivables - Version 12.2 and later
Information in this document applies to any platform.
Symptoms
On : 12.2.6 version, FC Core
When attempting to select Debit Authorization on Receipt form the following error occurs.
ERROR
FRM-41830: List of Values contains no entries .
STEPS
The issue can be reproduced at will with the following steps:
1. Login to Receivables (R)
2. Receipt>Click on Payment instrument
3. In this form, select the right bank account.
NOTE:
Make sure that the Bank information is properly populated (i.e. Bank Account number, Bank Account Name)
as the Debit Authorization LOV will retrieve the values for that specific Bank Account only.
If it is required to change the Bank information here, you have to press "Apply" button, Save the form, Close the form and reenter.
This activity will refresh the Debit Authorization LOV.
Make sure that the Bank information is properly populated (i.e. Bank Account number, Bank Account Name)
as the Debit Authorization LOV will retrieve the values for that specific Bank Account only.
If it is required to change the Bank information here, you have to press "Apply" button, Save the form, Close the form and reenter.
This activity will refresh the Debit Authorization LOV.
4. Click on Debit Authorization LOV
5. Error occurs:FRM-41830: List of Values contains no entries.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |