Cannot Remove Printer From Contact

(Doc ID 2399001.1)

Last updated on JUNE 08, 2018

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
A PRINTER value cannot be removed from a CONTACT via UI.

EXPECTED BEHAVIOR
-----------------------
The PRINTER should be removed when you try to delete its value and SAVE.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Business Process Automation -> Communication Management -> Contacts
2. Search for a contact that has Printer filled in and edit it;
3. Remove the Printer value and click "Finished";
4. Edit the contact again.

Changes

 

Cause

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