PO Goes Into Pre-Approved Due To Error DO_Action-055 As UOM Is Different On PO To Requisition

(Doc ID 2400112.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting related

When attempting to approve PO in an encumbrance enabled environment,
the following error occurs.

ERROR
-----------------------
DO_ACTION-055: User-Defined Exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Req is created with Unit of Measure = Pound
2. Requisition is autocreated to PO
3. Change PO line type. This changes PO's UOM = Contract Pound
4. Submit PO for approval.
5. PO goes into Pre-Approved with error DO_Action-055

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve PO with different UOM between requisition and PO

Changes

 

Cause

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