DATAFIX: Order Header Stuck In Entered Status Yet Book Header and Line Workflow Activities Show Completed
(Doc ID 2401792.1)
Last updated on JULY 24, 2023
Applies to:
Oracle Order Management - Version 12.1.2 to 12.2.12 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
Actual Behavior
Order header is stuck in Entered status yet the Book header workflow activity has completed.
Order lines Booked Flag = Y and Book line workflow activity has completed.
Expected Behavior
Expectation is the order header FLOW_CODE should reflect in a 'BOOKED" status.
Steps
This issue cannot be reproduced at will.
1. Order Management Super User Responsibility
2. Enter and book a new sales order.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |