Records Are Not Processed from Receiving Open Interface After Submitting Receiving Transaction Processor With Operating Unit Name as Input Parameter ? (Doc ID 2405170.1)

Last updated on SEPTEMBER 18, 2024

Applies to:

Symptoms

On : 12.1.3 version, Receiving Functions

ACTUAL BEHAVIOR
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Data is not processed from Receiving open interface table after submitting Receiving Transaction Processor program

We are inserting the data in to rcv_transactions_interface , rcv_headers_interface and submitting the Receiving Transaction Processor program. Request completes fine, however, record status is showing pending. Also, we don't see any errors in po_interface_errors .

EXPECTED BEHAVIOR
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Records from ROI should be processed

STEPS
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The issue can be reproduced at will with the following steps:

1. Populate rcv_transactions_interface, rcv_headers_interface
2. View > Requests > Submit new request > Receiving transaction processor > Provide OU name as input parameter.
3. See the request completes fine, however, transactions are still in pending and no errors recorded.

WHAT IS WORKING

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Transaction Status Summary > Tools > Resubmit > This is processing records fine.

Changes

Cause

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