Cannot Create Non-Catalog Request Page No longer Active

(Doc ID 2405360.1)

Last updated on MAY 30, 2018

Applies to:

Oracle iProcurement - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On Release 12.2.7 version, Catalog Shopping

When attempting to Create a Non Catalog Request and Search for a Category the following error occurs.

ERROR:
You are trying to access a page that is no longer active.
The Referring page may have come from a previous session. Please Select Home to proceed.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: iProcurement3. Navigation: iProcurement - Home page ->> Shot Tab ->>
4. Sub Menu: "Non-Catalog Requested" ->> Proceed to Create ->> NCR Non-Catalog Request
 5. Select: Item Type: "Goods I can provide Description, Item Price and Quantity"
 6. Enter: Item Description: "ABC Tes" ->> Enter Category: % ->> Click: Magnifier Glass.
 7. Receive Error: You are trying to access a page that is no longer active.
     The Referring page may have come from a previous session. Please Select Home to proceed.


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot create a NCR Non- Catalog Request and Search for a Category without getting an Error.

Cause

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