FTI Role Change Does Not Reflect when Using OBIEE (Doc ID 2407357.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When an existing FTI user with BIConsumer role is updated with BIAuthor role, the expected menus for author role are not displayed.

EXPECTED BEHAVIOR
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Author menus should be displayed, as for the case when a user is created with BIAuthor role.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Configuration and Administration - User management - User Manager
2. Click New and create a new FTI user - (i.e. - USER01 that will have BIAuthor role)
3. Login with USER01 and navigate to Transportation Intelligence -> Ad Hoc Query.  The available menus will correspond to the BIAuthor role
4. Repeat step 2 and 3, but create the user (i.e. - USER02)  with BIConsumer role.
5. Edit USER02 and change the roles from BIConsumer to BIAuthor 
6. Login with USER02 and navigate to Transportation Intelligence -> Ad Hoc Query. The available menus will still correspond to the BIConsumer role.

Cause

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