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Not Able To Upload The Images In Oracle Content Manager (Doc ID 2409601.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Content Manager - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Cover Letter

While running concurrent request Content Manager : Text Index Synchronization with the DR (Drop and Recreate Index), it runs for days and never completes. 

Running this concurrent request as Users are unable to upload the Images in Oracle Content Manager and the CCR is needed to resolve. 

ERROR
-----------------------
Error returned in IBC_CITEM_ADMIN_GRP.update_item_full.
ORA-29861:domain index is marked LOADING/FAILED/UNUSABLE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.upload the Images in Oracle Content Manager


Changes

 

Cause

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