BANK DUPLICATION MESSAGE DURING SUPPLIER REGISTRATION

(Doc ID 2410779.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle iSupplier Portal - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On Release 12.2.7 version, Supplier User Issues

When attempting to Create a New Bank Account the following error occurs.

ERROR:
Cannot have Two Account with the Same Account Number, Currency, and Bank Branch Combination.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: iSupplier Portal Full Access (Supplier Login)
3. Navigation: Supplier Homepage ->> Select: "Administration" Tab ->>
4. Click: Band Details ->> Click: "Create" ->> Bank ->>
5. Select: "Existing Bank" And "Existing Branch" ->>
6. Enter New Different Account Number, Check Digits, and Bank Name, and Currency ->>
7. Click: "Save" ->>
8. Receive Error: Cannot have two account with the same Account Number, Currency, and Bank Branch Combination.


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot Create New Bank account Details without Error.

Cause

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