BANK DUPLICATION MESSAGE DURING SUPPLIER REGISTRATION
(Doc ID 2410779.1)
Last updated on APRIL 20, 2023
Applies to:
Oracle iSupplier Portal - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On Release 12.2.7 version, Supplier User Issues
When attempting to Create a New Bank Account the following error occurs.
ERROR:
Cannot have Two Account with the Same Account Number, Currency, and Bank Branch Combination.
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: iSupplier Portal Full Access (Supplier Login)
3. Navigation: Supplier Homepage ->> Select: "Administration" Tab ->>
4. Click: Band Details ->> Click: "Create" ->> Bank ->>
5. Select: "Existing Bank" And "Existing Branch" ->>
6. Enter New Different Account Number, Check Digits, and Bank Name, and Currency ->>
7. Click: "Save" ->>
8. Receive Error: Cannot have two account with the same Account Number, Currency, and Bank Branch Combination.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot Create New Bank account Details without Error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |