Interface Trip Stop Completed with Error: Your change invalidates the Customer Item Number on the Line.
Last updated on JUNE 25, 2018
Applies to:Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.
Interface Trip Stop has been completed with following error:
InterfaceTripStop: processing stop_id ZZZ for INV OM DSNO
Time spent in notification framework is (sec)
Order Number :XXXXXXXX Line Number :
Message :Your change invalidates the Customer Item Number on the Line.
no. of OE messages :1
Error msg: Your change invalidates the Customer Item Number on the Line.
Failed to interface Batch XXXXXX to Order Management because API interface_hea der_to_OM failed
InterfaceTripStop: total stops processed: 1
Stops processed for ORDER MANAGEMENT with status NORMAL: 0
Stops processed for ORDER MANAGEMENT with status WARNING: 1
Stops interfaced for ORDER MANAGEMENT: 0
Steps to Reproduce
- Customer Item code: X, linked with local item: A
- The Sales Order has been created by using the Customer Item: X
- Local Item has been changed from A to B with the Customer Item code:X
- Perform shipping of this Sales Order, the "Interface Trip Stop - SRS" concurrent completed with error.
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