Interface Trip Stop Completed with Error: Your change invalidates the Customer Item Number on the Line.
(Doc ID 2411105.1)
Last updated on MARCH 12, 2021
Applies to:
Oracle Shipping Execution - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement
Interface Trip Stop has been completed with following error:
Error
Your change invalidates the Customer Item Number on the Line.
Failed to interface Batch XXXXXX to Order Management because API interface_hea der_to_OM failed
Failed to interface Batch XXXXXX to Order Management because API interface_hea der_to_OM failed
Steps to Reproduce
- Customer Item code: X, linked with local item: A
- The Sales Order has been created by using the Customer Item: X
- Local Item has been changed from A to B with the Customer Item code:X
- Perform shipping of this Sales Order, the "Interface Trip Stop - SRS" concurrent completed with error.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |