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Interface Trip Stop Completed with Error: Your change invalidates the Customer Item Number on the Line. (Doc ID 2411105.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
Interface Trip Stop has been completed with following error:

Error

Your change invalidates the Customer Item Number on the Line.
Failed to interface Batch XXXXXX to Order Management because API interface_hea der_to_OM failed

Steps to Reproduce

  1. Customer Item code: X, linked with local item: A
  2. The Sales Order has been created by using the Customer Item: X
  3. Local Item has been changed from A to B with the Customer Item code:X
  4. Perform shipping of this Sales Order, the "Interface Trip Stop - SRS" concurrent completed with error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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