Adjusted Or Edited Time Cards Are Not Flowing From OTL To Oracle Projects (Doc ID 2414486.1)

Last updated on SEPTEMBER 08, 2022

Applies to:

Goal

Question 1:
In our system, when we do any edits or re-submission of time cards they are not flowing from Oracle Time & Labor (OTL) to Oracle Projects in some of the cases.
Below are the steps we are performing.
a. Enter time card against project and task and initiate the process to create timecards in OTL and then transfer them into Oracle projects.
b. After few days when user want try to edit the same time card and resubmit we are getting issues with the deletion of existing timecard.
c. Our expectation is, existing timecard should get deleted from OTL and the same will get adjusted/ reversed in Oracle projects.
d. To delete the time card we are using HXC_TIMESTORE_DEPOSIT.DELETE_TIMECARD API. Some times this API is not deleting the time card from OTL.
So users are not able to see their edited time cards in Oracle projects.
 
Question 2:
Is there a functionality to  rollback the timecard entries which have been transferred to Projects?
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.