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Serial Number Not Accepted For Return Sales Order: Serial Not in Receipt List of Values (LOV) / OE_LOT_SERIAL_NUMBER (Doc ID 2417763.1)

Last updated on JUNE 30, 2018

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
OE_LOT_SERIAL_NUMBER : Stores lots/serials related to an order line

Symptoms

Serial Number not coming in list of values (LOV) when doing the RMA Receipt.

EXPECTED BEHAVIOR
Serial Number Should come in the list of values (LOV).

STEPS
1. Navigate to Receiving -> Receiving Transactions : Query the Return Sales order Order Number.
2. Enter required details: Receipt Number, delivery details.
3. Click on Serial number button : The serial page opens.
4. The Serial number is not coming into the LOV.

Cause

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