JBO-25036 Error And "You have encountered an unexpected error.Please contact your System Administrator for assistance" While Searching For Service Request In Field Service Third Party Admin Portal (Doc ID 2421159.1)

Last updated on JUNE 04, 2023

Applies to:

Symptoms

On : 12.2.6 version, Field Service Engineer Portal

Getting the following error when trying to search for any task or service request in the "Simple Search" Page of the Field Service Third Party Admin Portal

 
ERROR
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"You have encountered an unexpected error.Please contact your System Administrator for assistance"
Exception Details :
See the error:
oracle.apps.fnd.framework.OAException:oracle.jbo.InvalidObjAccessException:JBO-25036:An invalid object operation was invoked on type View Object with name CsfPoTaskAssignmentsVO1


STEPS
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The issue can be reproduced at will with the following steps:
1.Log into Standard Responsibility “Field Service Third Party Administrator Portal”.
2.Notice that for example Service Request XXXXX in the list of Service Request
3.Go to the search screen and search for Service Request XXXXX and click Go
See the error:
"You have encountered an unexpected error.Please contact your System Administrator for assistance"

Changes

Cause

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