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Clicking Twice During Invoice Approve Creates Voucher But Invoice Status Change To APPROVAL_FAILED (Doc ID 2423531.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Transportation Management - Version 6.3.7 and later
Information in this document applies to any platform.

Symptoms

When you approve an invoice double click the OK button. Invoice will go into Approval Failed status, but the voucher will be created.

Replication Steps:
1. Set glog.invoice.approveByLine = false;
2. Go to Financials -> Payment Invoice Management -> Payment Invoice;
3. Search for an invoice (if it has many children chances to replication are higher);
4. Select it an approve it;
5. Double click the OK button.

RESULT: Invoice will go into Approval Failed status, but the voucher will be created.Thank you for logging your Service Request with Oracle Support.

Changes

 

Cause

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