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ORA-01422 Exact Fetch Returns More Than Requested Number Of Rows In Procedure Create_SR_Validation (Doc ID 2428268.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Create Service request

When creating a service request in the SR form  the following error occurs when saving the SR.


ERROR
-----------------------
Following error is given when tyring to save SR:
ORA-01422: exact fetch returns more than requested number of rows in Package CS_ServiceRequest_PVT Procedure Create_SR_Validation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create an SR for an item
2. save.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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