My Oracle Support Banner

When Updating a Appraisal, Error: java.lang.StringIndexOutOfBoundsException (Doc ID 2428921.1)

Last updated on MARCH 29, 2024

Applies to:

Oracle Performance Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms


When attempting to update the appraisal, the following error occurs:


Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.StringIndexOutOfBoundsException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:661)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
## Detail 0 ##
java.lang.StringIndexOutOfBoundsException
at java.lang.String.substring(String.java:1240)
at oracle.apps.per.selfservice.appraisals.webui.OverallRatingReviewCO.processRequest(OverallRatingReviewCO.java:77)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:645)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)





STEPS
The issue can be reproduced at will with the following steps:

1. Using Manager Self Service responsibility

2. Navigate to Performance Management

3. Go to Manage Appraisal > Click on Go to Task action

4. Click on Update pencil icon against employee record

5. Select Update Appraisal button > Copy and Paste the below text in manager comments field:

'                      TESTING1234'   
Note: putting space in front of text entered in comments field (the text was copy and paste from word doc. in application)

6. Click on Apply

7. Error is raised > You Have encountered an unexpected error. Please contact the system administrator for assistance.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.