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Unable To Change Warehouse For ATO Enabled Items (Doc ID 2429656.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the warehouse at Order Header level, the following error occurs.

ERROR
"You are not allowed to update the warehouse because changing the ATO Flag is Prohibited at this point".


STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders
3. Create Return Order based on the Original Order having ATO enabled Item.
4. Try Changing warehouse at Header Level; Error Message Pops Up.

Cause

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In this Document
Symptoms
Cause
Solution
References


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