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Error While Invoking Main Menu. Application: FND, Message Name: FND_SESSION_MGR_INST_ERROR. (Doc ID 2432916.1)

Last updated on JULY 01, 2019

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.
Using Load-Balancers with Oracle E-Business Suite Release 12 (Doc ID 380489.1)
Implementing Load Balancing On Oracle E-Business Suite - Documentation For Specific Load Balancer Hardware (Doc ID 727171.1)

Symptoms



After cloning a EBS 12.1.3 with RAC and 2 node application tiers the following error occurs


ERROR
-----------------------
Error while invoking Main Menu. Application: FND, Message Name: FND_SESSION_MGR_INST_ERROR.

If you refresh the page a few times you will see the following message

Error while invoking Main Menu. JBO-30012: A cookie for session XwFSVumNrjjrn0yHqxGulHTISS and application oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM has already been registered

with application pool xxxxxxx.wssc.ad.rootxxxx_BALANCExxxxoracle.apps.fnd.framework.navigate.server.OANavigatePortletAM.

The cookie must be removed first.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Clone a EBS 12.1.3 with RAC and 2 node application tiers
2. Start Apps services on both nodes
3. Login



Changes

 Cloning a 121.3 environment with RAC and 2 Node Apps tier.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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