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Error Recieved When Employee Tries To Update Percentages To Dependants For Life Assurance: Participant Has No Assignment (Doc ID 2433885.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to update their percentages to Dependents and Beneficiaries for Life Assurance from Self Service, the following error occurs:

ERROR
"Participant has no assignment. This error occurred in the following package ben_enrolment_requirements.enrolment_requirements.Context at time of error: PERSONID *****, Life Event Occurred Date: DD/MM/YYYY, Effective Date: DD/MM/YYYY"

STEPS
The issue can be reproduced at will with the following steps:
1. Using Employee Self Service responsibility or similar.
2. Click on Personal & Life Assurance Information.
3. Under Dependents and Beneficiaries window click Next.
Error occurs.

Changes

 No changes.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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