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ADJUSTMENT TYPE IS WRONG ON RECONCILIATION IN CHECKBOOK UTILIZED/EARNED (Doc ID 2434445.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Offers

ACTUAL BEHAVIOR

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ADJUSTMENT TYPE IS WRONG ON RECONCILIATION IN CHECKBOOK UTILIZED/EARNED



EXPECTED BEHAVIOR
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Adjustment type is wrong on reconciliation in checkbook Utilized/Earned. It should have been as 'Increase Earned' adjustment type.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to application.
2. Created an accrual offer and activated it.
3. Generated accrual for 50$ via Manual increase adjustment.
4. Created claim for the offer customer for 100$ and associated to the offer.
5. Settled the claim and claim is closed.
6. Navigate to offer checkbook. Utilized, Earned = 50$ and Paid = 100$
7. End date the offer.
8. Reconcile button appears in offer checkbook.
9. Click on reconcile button and select unutilized and unpaid earning option.
10. Click on reconcile.
11. Reconcile done and Utilized, Earned, Paid = 100$
12. Open the earned amount.
13. It should show adjustment type as 'Reconcile_Unpaid'.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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