R12.2.6 “Offer Backdated Adjustments” => Expected Order Lines Are Not Selected
(Doc ID 2434498.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Trade Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Offers
ACTUAL BEHAVIOR
---------------
R12.2.6 “Offer Backdated Adjustments” => expected order lines are not selected
EXPECTED BEHAVIOR
-----------------------
All qualified order lines should be selected
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1=> order A creation : + shipping & invoicing
2=> offer creation
3=> Order B creation : + shipping & invoicing (the same than Order A)
4=> FAE with 3 order lines of order B in the checkbook of the offer
5=> Offer adjustment creation
6=> “Offer Backdated Adjustments” launched, but only one Line of order A selected and treated, when, at least, 3 are expected (from Order A) or 6 (from order A & B).
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |