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R12.2.6 “Offer Backdated Adjustments” => Expected Order Lines Are Not Selected (Doc ID 2434498.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Offers

ACTUAL BEHAVIOR
---------------
R12.2.6 “Offer Backdated Adjustments” => expected order lines are not selected

EXPECTED BEHAVIOR
-----------------------
All qualified order lines should be selected

STEPS
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The issue can be reproduced at will with the following steps:
1=> order A creation : + shipping & invoicing
2=> offer creation
3=> Order B creation : + shipping & invoicing (the same than Order A)
4=> FAE with 3 order lines of order B in the checkbook of the offer
5=> Offer adjustment creation
6=> “Offer Backdated Adjustments” launched, but only one Line of order A selected and treated, when, at least, 3 are expected (from Order A) or 6 (from order A & B).

Changes

 

Cause

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