ORDER RELEASE MOD - EDIT SHIPMENT Action Fails with "Cannot update the S_SHIP_UNIT record. [SHIP_UNIT_GID] must reference a valid SHIP_UNIT record" Exception When Replacing Line/Ship Unit and Updating Order (Doc ID 2436840.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When sending in an order modification for an order planned onto a shipment, the ORDER RELEASE MOD - EDIT SHIPMENT agent action fails with the below error. The modification consists of replacing an order release line/ship unit with a new one, along with updates to the remaining release lines within the order release.

ERROR
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EXPECTED BEHAVIOR
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The OMD MOD EDIT SHIPMENT agent action should execute successfully with no errors.

STEPS
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The issue can be reproduced with the following steps:

1. Upload a Release XML to create Order Release in OTM with multiple release lines and ship units (one to one configuration)
2. Plan the order release onto a Shipment
3. Upload the second XML (order update) with RC transaction code containing same order release, replacing one OR line/SU with a new one, and updating the remaining release lines within the order release.
4. A previously configured OMD agent with the agent action ORDER RELEASE MOD - EDIT SHIPMENT is triggered upon receipt of the order modification XML.
5. The agent action ORDER RELEASE MOD - EDIT SHIPMENT fails with the above exception.

Changes

Cause

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