Approval List Could Not Be Generated and POSSPM1 Workflow Error - not a valid role or user name - While Registering A New Supplier
(Doc ID 2437249.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Supplier Lifecycle Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On Release 12.2.6 version, Supplier Profile Management
When attempting to Register a New Supplier Request the following error occurs.
ERROR:
=======
Approval List could not be generated.
Workflow error
Failed Activity = Notifications on bank account request approved
Activity Type = Notice
Error Name = WFNTF_ROLE
Error Message = 3205: 'POSSPM1_PACCOUNT_ACTION_123456_02092018_012345_12345678' is not a valid role or user name.
Error Stack = Wf_Notification.SendGroup(POSSPM1_PACCOUNT_ACTION_123456_02092018_012345_12345678, POSSPM1, ACCOUNT_APPROVED, WF_ENGINE.CB) Wf_Engine_Unit.Notification_Send(POSSPM1, POSSPM1_PACCOUNT_ACTION_321123_1234123456, 123456, POSSPM1.ACCOUNT_APPROVED) Wf_Engine_Util.Notification(POSSPM1, OSSPM1_PACCOUNT_ACTION_321123_1234123456, 123456, RUN)
STEPS TO REPRODUCE
=====================
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: Supplier Management Administrator
3. Navigation: Supplier Home / New Supplier Requests
4. Search by Supplier Name
6. Click Review
7. Receive Error: "Approval List could not be generated."
8. Check for workflow errors in workflow administrator and find the error details
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |