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Approval List Could Not Be Generated and POSSPM1 Workflow Error - not a valid role or user name - While Registering A New Supplier (Doc ID 2437249.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On Release 12.2.6 version, Supplier Profile Management

When attempting to Register a New Supplier Request the following error occurs.

ERROR:
=======
Approval List could not be generated.

Workflow error

Failed Activity = Notifications on bank account request approved
Activity Type = Notice
Error Name = WFNTF_ROLE
Error Message = 3205: 'POSSPM1_PACCOUNT_ACTION_123456_02092018_012345_12345678' is not a valid role or user name.
Error Stack = Wf_Notification.SendGroup(POSSPM1_PACCOUNT_ACTION_123456_02092018_012345_12345678, POSSPM1, ACCOUNT_APPROVED, WF_ENGINE.CB) Wf_Engine_Unit.Notification_Send(POSSPM1, POSSPM1_PACCOUNT_ACTION_321123_1234123456, 123456, POSSPM1.ACCOUNT_APPROVED) Wf_Engine_Util.Notification(POSSPM1, OSSPM1_PACCOUNT_ACTION_321123_1234123456, 123456, RUN)

STEPS TO REPRODUCE
=====================
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: Supplier Management Administrator
3. Navigation: Supplier Home / New Supplier Requests
4. Search by Supplier Name
6. Click Review
7. Receive Error: "Approval List could not be generated."
8. Check for workflow errors in workflow administrator and find the error details


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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