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Grade and Grade Ladder Are Greyed Out (Not Updateable) on the Worker Status Change Worker Status Page (Doc ID 2440019.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Self-Service Human Resources - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR  
---------------

Find that when trying to use the Change Job function under Manager Self-Service, the Grade Name field is greyed out and cannot be changed.


WHAT IS WORKING
----------------

The same functionality is working in the 12.1.3 environment.

EXPECTED BEHAVIOR
-----------------------

Expect to update the Grade to align with the Job

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Manager Self-Service
2. Worker Status Change
3. Select employee
4. Enter in new job information
5. Cannot change the Grade Name, as the field is greyed out



Cause

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In this Document
Symptoms
Cause
Solution
References


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