Getting Error While Applying For Annual Leave From SSHR, Same Leave Getting Applied From CORE-HR (Doc ID 2442379.1)

Last updated on DECEMBER 10, 2021

Applies to:

Symptoms

When attempting to submit a leave request, users intermittently receive the following error :

ERROR
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You have entered a value that makes Annual Leave balance negative. Negative balances are not allowed. Also, calculate duration is returning 0..


STEPS
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The issue can be reproduced at will with the following steps:
1. Employee Self Service
2. Absence Management
3. Enter Leave details

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users receive an error related to their balance which prevents them from entering leaves that cause the balance to be negative.

Cause

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