Same PO Shows Different Approval Status on PO Summary Form With or Without PO Number as Query Criteria (Doc ID 2443850.1)

Last updated on MARCH 15, 2022

Applies to:

Symptoms

On : 12.2.6 version, Purchase Order

ACTUAL BEHAVIOR
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When query PO with or without PO number via PO summary, system shows same PO with different approval status.

EXPECTED BEHAVIOR
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No matter with or without PO number as query condition on PO summary, for same PO it should show same correct PO approval status.

STEPS
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The issue can be reproduced at will with the following steps:
1. purchasing > purchase order summary > query with Operating Unit & Supplier > click Find, system shows example PO #XXX
status = Incomplete
2. purchasing > purchase order summary > query with Operating Unit & Supplier & PO number #XXX > click Find, system shows example PO #XXX
status = Approved


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get synchronized PO approval status on PO summary form.

Cause

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