Upgrade Address Request In TO DO List Creates 2 Entries When Logged In As Supplier
(Doc ID 2446244.1)
Last updated on OCTOBER 12, 2021
Applies to:
Oracle iSupplier Portal - Version 12.2 and laterOracle Payables - Version 12.2 and later
Information in this document applies to any platform.
Symptoms
On : 12.2.7 version, Supplier Admin Issues
ACTUAL BEHAVIOR
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After updating supplier address, request in TO DO list creates 2 entries when logged in as supplier.
EXPECTED BEHAVIOR
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It is expected that after the change is approved, all the user would see if the updated address and not the second one still with a change pending status.
STEPS TO REPRODUCE
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Log in as supplier in iSupplier Portal. Go to Administration->address book- Update address.
Log in as PO Super User, go to Suppliers->inquiry, click on To DO list entry for pending Address changes, find pending request just created and approve.
Query up the supplier in Supplier inquiry
click on Update
click on Address BOOk
SEE that there are now 2 entries showing for the updated address. One says "current" and has operating unit assigned. The other says "Change Pending" and has not Operating unit
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |