My Oracle Support Banner

"Communicate" Missing From Actions Poplist In BWC Orders (Doc ID 2446669.1)

Last updated on MARCH 15, 2022

Applies to:

Oracle Purchasing - Version 12.2.7 and later
Oracle Contract Lifecycle Management for Public Sector - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, HTML Orders

ACTUAL BEHAVIOR
---------------
After applying patch 27847930:R12.PO.D, the communicate option is not available for POs in the BWC

EXPECTED BEHAVIOR
-----------------------
Expect to see the option to communicate POs in the BWC

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to BWC
2. Query any PO in the Orders tab
3. Select a PO and open the actions drop down LOV - communicate option is not visible

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are forced to use the core forms to communicate POs. This is causing time to be wasted for every PO being communicated

Changes

 applied patch   27847930:R12.PO.D

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.