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Payroll Nacha ACH File Rejected By Bank Due To Special Character Issue. (Doc ID 2449195.1)

Last updated on SEPTEMBER 19, 2018

Applies to:

Oracle HRMS (US) - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, US Payroll - General

When attempting to submit the .mf file to the Bank for Nacha file the following error occurs.

ERROR
-----------------------
Bank is rejecting the file due to the character in the employee's name


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. New employee with name, Smith, M’Angelo was entered into the Oracle Application


2. When the Nacha file is submitted to the bank the file is rejected.

3. There is a special character as shown in this example:  MâANGELO causing the error

3. File rejected


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit the .mf file with the invalid character

Changes

New employee added

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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