Concurrent Request Email Delivery Option Not Working After Changing Mailer Fails with Delivery Status: 12 Error
(Doc ID 2451382.1)
Last updated on AUGUST 28, 2024
Applies to:
Oracle Concurrent Processing - Version 12.2.4 to 12.2.7 [Release 12.2]Information in this document applies to any platform.
Business users are receiving e-mails upon concurrent request processing.
Symptoms
ACTUAL BEHAVIOR
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Concurrent request email delivery option not working after changing Mailer
After changing the concurrent request e-mail Delivery Option to Gmail SMTP server, it stopped working.
Notification Mailer is working fine with the same SMTP server setup for e-mail notifications.
The request completes successfully, but Post Processing fails OPP log shows for the request ID:
Changes
Changed the following profiles for Concurrent Request delivery option:
FND: SMTP Host smtp.gmail.com
FND: SMTP port <port number>
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |