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R12: AP: Invoice Approval Workflow Or Expense Report Workflow Hangs (Doc ID 2454206.1)

Last updated on AUGUST 01, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Invoice approval workflow is not completing. 

Expense Reports workflows are not completing

The Workflow Background process hangs when executed to process the deferred queue (Parameter "Process Deferred = Yes") for either Item Type: "AP Invoice Approval" (APINVAPR) or "Expenses" (APEXP).

A Trace of the Workflow Background process shows the following as the costly SQL:


Steps to reproduce:

  1. Log into Oracle Applications using a Payables responsibility.
  2. Submit a few Payables Invoices for approval.
  3. Run the Workflow Background process.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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