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Cust Form:When Changing A Customer Profile Class, the Assigned Collector Gets Changed to a Different Collector (Doc ID 2456926.1)

Last updated on JANUARY 22, 2024

Applies to:

Oracle Receivables - Version 12.0.0 and later
Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

From : R12 Customers Form, When changing the customer profile class, the collector assigned is an invalid collector.   

When the account or site assigned Profile Class is changed,  the system is assigning an invalid/expired collector name.  The assigned collector is no longer valid and it is not understood why this type of change occurs automatically.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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