Descriptive Flexfield Values Entered On Claim Lines Disappearing And Not Saving
(Doc ID 2458374.1)
Last updated on FEBRUARY 08, 2023
Applies to:
Oracle Trade Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, CLAIMS
ACTUAL BEHAVIOR
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Descriptive Flexfield (DFF) values entered on Claim lines disappearing and not saving.
After entering/select DFF values on Claim lines and click on 'Update', those values are disappearing and not saving.
EXPECTED BEHAVIOR
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DFF values entered on Claim lines should get saved when click on update
STEPS
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The issue can be reproduced at will with the following steps:
1. Create claim --> Lines --> Enter DFF information and click on update
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |