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Transaction Error: Line End Date is not During Contract Effectivity. Please Enter a Valid Date. (Doc ID 2460054.1)

Last updated on OCTOBER 15, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes in Prod

RMA Receipt to Install Base transaction fails with following error

ERROR
-----------------------
Line End Date is not during contract effectivity. Please enter a valid date. Termination Process Failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Installed Base Administrator- > Transaction Error Processing

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the transaction is not interfaced to Install Base

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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