Monitoring Services: Wrong Addresses Are Used for Billing And Shipment
(Doc ID 2461952.1)
Last updated on AUGUST 30, 2023
Applies to:
Oracle Project Billing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
This issue is handled via Monitoring Services.
The basic concept of Monitoring Service is the ability to define and periodically look for events (faults, issues, availability) in customer instances and, as needed, when an event occurs, create / update a Service Request with a well-defined problem statement, the diagnostics collected and steps defined for the engineer to easily solve the issue.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |