QuickPay and Payroll Process Fails with Signal 11 and Program exited with status -1 When Request is Submitted with Certain User or Responsibility
(Doc ID 2466429.1)
Last updated on DECEMBER 11, 2023
Applies to:
Oracle Payroll - Version 12.2 to 12.2 HRMS RUP12 [Release 12.2]Oracle Payroll - Version 12.1 HRMS RUP11 to 12.1 HRMS RUP11 [Release 12.1]
Information in this document applies to any platform.
Symptoms
Problem Statement:
When submitting QuickPay or Payroll Process with certain user or responsibility, it fails with the following error.
ELEMENT_ENTRY_ID
XXXXXX
stat_low = 8B
stat_high = 0
emsg:was terminated by signal 11
/.../apps/apps_st/appl/pay/12.0.0/bin/PYUGEN
Program exited with status -1
XXXXXX
stat_low = 8B
stat_high = 0
emsg:was terminated by signal 11
/.../apps/apps_st/appl/pay/12.0.0/bin/PYUGEN
Program exited with status -1
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Submit QuickPay
- QuickPay fails with the error
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |