12.2 E-Business Suite Workflow Confirmation Email Notification Content Shows "Error: Cannot Display Page: one of the following events caused a loss of page data: Your login session has expired Or A system failure has occurred" (Doc ID 2466993.1)

Last updated on MARCH 03, 2024

Applies to:

Symptoms

E-Business Suite 12.2 Workflow, Workflow Mailer Outbound Processing related issues

Users report Work Confirmation Email Notification Content Shows the following error:

"Error: Cannot Display Page

You cannot complete this task because one of the following events caused a loss of page data:
• Your login session has expired.
• A system failure has occurred.
To proceed, please select the Home link at the top of the application page to return to the main menu. Then, access this page again using the application's navigation controls (menu, links, and so on) instead of using the browser's navigation controls like Back and Forward.
Please click on one of the following choices to automatically generate an E-mail response. Before sending the E-mail response to close this notification, ensure all response prompts include a desired response value within quotes.
Please approve or reject this Work Confirmation"

Steps to reproduce:

1. Buyer submits the Work Confirmation for approval.
2. User receives email notification with Content as "Error: Cannot Display Page".

Due to the issue Users cannot review workflow email notification content.

Cause

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