AR GDF: AR_DFS_RCT_REV_REFUND_APP.sql AR_S_00038 Refund Activity Saved Without Application Attributes, It Give CANCEL_REFUND Error When Trying to Unapply It (Doc ID 2467234.1)

Last updated on DECEMBER 10, 2024

Applies to:

Symptoms

In Receipt Application Window, refund activity is saved without application reference attributes. When trying to unapply it to correct it, CANCEL_REFUND Error is occurring.

Responsibility:  Receivables Manager
Navigation: Receipts > Receipts
    1. Find Receipt in question in Receipts Form and open Applications window.
    2. Try to unapply Refund

Use the following SQL to identify it:

Cause

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