Mass Or Inline Update From Results on custome Screen Set Does Not Update Attributes on ServProv Table (Doc ID 2468282.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

 ACTUAL BEHAVIOR  
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Inline or mass updates made from the results screen to an attribute on the servprov table do not change the object value.

When the user saves the change the result turns from red to green, and there are no errors.

After the screen refreshes, the object returns to its original value.


STEPS
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The issue can be reproduced at will with the following steps:


1. Create copy of SERVPROV Screen set to xxxx_sceenset, add new field to results screen for drop down, add three list values and make it editable
2. Create new menu and the screen set
3. Logout and log back in and navigate to Service Provide Finder custom screen set, do a search and update results and noticed the new field does not update the record

Changes

Cause

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