Performance Issue On Void Payment Page
(Doc ID 2471795.1)
Last updated on JUNE 25, 2019
Applies to:Oracle Payroll - Version 12.1 HRMS RUP6 to 12.1 HRMS RUP11 [Release 12.1]
Oracle Payroll - Version 12.2.8 to 12.2 HRMS RUP12 [Release 12.2]
Information in this document applies to any platform.
This note provides a brief overview of
Page is taking time to display when clicking "Void Selective Payment" button in Void/Reversal functionality and when attempting to void payment in Payment Selection, the following error occurs.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Go to Void/Reversal
- Click on "Void Selective Payment"
- The "Payment Selection" does not show anything (blank) - taking more than 10 minutes to display
- Click "Next" and the error is shown.
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