Fixed Appointments Not Shown as Unavailable For Other Service Providers (Doc ID 2474098.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

Actual Behavior

Manage appointments window is open for other carriers even if it fixed.
When appointments for a location resource is booked for a carrier, still it is available for another carrier.

Example:
Location A: Dock Door1.
Carrier A booked an appointment for shipment1 on 31.07.2018 10 AM.
Carrier B logged into the application, Appointment Management > Dock and Yard> Location > Manage Appointments
Still, Dock Door1 shows as available for carrier B on 31.07.2018 10 AM.

Expected Behavior

The particular slot(appointment allocated slot) should be unavailable for another carrier.

Cause

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