Not Able To View Global Requester Across Business Groups (Doc ID 2477185.1)

Last updated on JULY 27, 2021

Applies to:

Symptoms

On : 12.2.6 version, Requisition Management

Not able to view Global Requester across Business Groups
The following are the profile options set for Global Requesters.
  1. POR: Override Requester : By All
  2. HR: Cross Business Group : Yes
  3. Assigned iProcurement for Cross Business Groups for User (<OU1> - iProcurement, <OU2> - iProcurement)
Both of these profile options set at Site Level

Now employee <EMPLOYEE NAME> belongs to <OU1> and when trying to create Requisition in <OU2> and trying to reassign the requester they are unable to find this employee.

ERROR
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No items found

STEPS
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The issue can be reproduced at will with the following steps:
1. Following profiles set:
  POR: Preferences - Expenditure Org = (Resp=86)
  POR: Override Requester = (Site="By All")
  HR:Cross Business Group = (Site="Yes")
2. FND Define Users added the following responsibilities
  <OU1> - iProcurement
  <OU2> - iProcurement
3. iProcurement > Shop > Non-Catalog Request
4. In Shopping Cart in Delivery region select Requester as <REQUESTER NAME>
- Create Requisition and <REQUESTER NAME> user defaults, ct is changing Requester to <EMPLOYEE NAME>
5. Search and Select: Requester for search by Name: <EMPLOYEE NAME>
- No items found

Cause

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