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EDI POCO Output File Not Generated For PO Revision When Supplier Is Enabled For POO and POCO After The PO Was Initially Approved (Doc ID 2486597.1)

Last updated on APRIL 08, 2020

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle e-Commerce Gateway - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle e-Commerce Gateway, Release 12.2.7, the "OUT: Purchase Order Change (860/ORDCHG)" concurrent program does not generate the POCO output file for a purchase order revision, in the case where the PO was initially approved and communicated via different method (print, email, XML, etc) and prior to the supplier having been enabled for EDI POO and POCO.


Error

The following error is seen in the POCO concurrent request log file:

Progress level POOB-10-1760: No HEADER level rows processed for transaction POO.
  Exit ECE_POO_TRANSACTION.POPULATE_POO_TRX->04-OCT-2018 10:35:35
  Time Taken 9 seconds
Exit ECE_POO.EXTRACT_POO_OUTBOUND->04-OCT-2018 10:35:35
Time Taken 9 seconds



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Create a purchase order (PO) for a supplier which is not yet enabled for EDI POO or POCO transactions.  The communication method on the PO is something other than EDI (can be Print, Fax, Email, XML).
2. Approve the PO with the communication method value as something other than EDI (can be Print, Fax, Email, XML).
3. Enable the supplier as a trading partner in e-Commerce Gateway responsibility for the POO and POCO transactions.
4. Make a change to the PO created in Step 1 above, which will result in a document revision (change).
5. Approve the PO again, this time with the communication method set as "EDI" now that the supplier is defined as an EDI trading partner.
6. In e-Commerce Gateway responsibility, submit the "OUT: Purchase Order Change (860/ORDCHG)" concurrent program.  Allow this to complete.
The program ends with the error mentioned above and the POCO output data file is not generated.


Cause

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In this Document
Symptoms
Cause
Solution
References


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